Refund & Return Policy – FASTT Car Care

At FASTT Car Care, customer satisfaction is our priority. If you receive a defective or incorrect product, we offer a return and refund facility under the following conditions.

Return Eligibility

Products may be returned if:

Item is damaged or defective
Wrong product delivered
Product is unused and in original packaging
Return request is made within 3 days of delivery

Products will not be eligible if:

Product has been used
Product damaged by customer misuse
Request made after return period

Return Process

To request a return:

1 Contact us via WhatsApp or email
2 Share order number
3 Provide product images if damaged
4 Our team will review and approve the request

Refund Policy

Refunds are processed if:

Product is out of stock after payment
Return request is approved
Order cancelled before shipping

Refund methods may include:

Bank transfer
Adjustment in next order
Store credit (if applicable)

Refund processing time:

5–7 business days after approval

Exchange Policy

If the product is defective, we may offer replacement instead of refund depending on stock availability.

Non-Refundable Situations

Refunds will not be provided for:

Change of mind
Minor packaging damage from courier
Delay caused by courier service

Cancellation Policy

Orders may be cancelled before shipping by contacting support. Once shipped, cancellation is not possible.

Contact for Returns & Refunds

FASTT Car Care
Email: info@fasttcarcare.com
WhatsApp: 0325-8096762
Website: https://fasttcarcare.com